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YJ Janitorial Services FAQs

Yellow Jacket Janitorial answers your frequently asked questions.

General FAQs

We provide routine janitorial services, common area and amenity cleaning, window cleaning, and pressure washing for commercial and community properties.

We serve office buildings, retail establishments, mixed-use developments, HOA communities, condo associations, multi-family properties, and property management portfolios.

Yes. We work with business owners and commercial property managers as well as association boards and community managers.

Yes, we offer both one-time and recurring cleaning services depending on your needs.

Yes. Every plan is based on a walkthrough of your property and factors such as size, foot traffic, occupancy, shared amenities, surface materials, and operating schedule.

We serve Chicagoland and St. Louis.

We bring our own cleaning products and equipment to every job. Our janitorial services also include supply restocking.

Yes. Our cleaners undergo rigorous training and a thorough background check. They are also properly insured.

Yes. We offer nightly and after-hours service so cleaning doesn’t disrupt tenants, residents, or staff.

Yes. We can coordinate cleaning across multiple buildings and property management portfolios.

Call us at 312-820-1155 or contact us online to request a quote. We’ll schedule a property walkthrough and prepare a customized proposal.

Cost depends on property size, the areas and tasks included, service frequency, foot traffic, and any special requirements. We provide a customized proposal after a walkthrough.

Yes. Please coordinate with our team to request a change in your service agreement.

You may contact your dedicated on-site janitor or direct supervisor. You may also reach out to us by phone.

Routine Janitorial Services FAQs

Routine janitorial services include restroom cleaning and disinfecting, restroom supply restocking, trash and recycling removal, breakroom and kitchen cleaning, dusting, high-touch surface cleaning, vacuuming, sweeping and mopping, and interior glass and door cleaning when included.

Service can be scheduled daily, nightly, weekly, or on a customized recurring schedule, with additional cleaning available for events or high-traffic periods.

Yes. Nightly and after-hours service is available.

Yes. Each property can have a cleaning checklist tailored to its needs and preferences.

Yes. Supply restocking can be included in your janitorial scope.

Yes. We clean association offices, clubhouse interiors, shared restrooms, meeting rooms, staff areas, and other regularly used association facilities.

Pricing depends on the size of the property, the areas included, the tasks performed, and how often service is needed. After a property walkthrough, we provide a customized proposal with clear pricing for your scope.

Let your supervisor or our office know. We track service with checklists and logs and will address missed items promptly.

Common Area and Amenity Cleaning FAQs

Common area cleaning can include sweeping, vacuuming, and mopping; dusting; cleaning mirrors and interior glass; wiping elevators; sanitizing buttons, railings, and handles; trash removal; spot-cleaning walls and doors; and cleaning entry mats.

We clean common areas in commercial and multi-tenant properties, condominium buildings, HOA communities, apartment and multifamily properties, and mixed-use developments.

Yes. We coordinate with boards and community managers on access, scheduling, checklists, and communication.

Lobbies, hallways, stairwells, elevators, mailrooms and package rooms, fitness centers, clubhouses and lounges, shared restrooms, laundry rooms, and other association-managed amenities.

It depends on the number of units or tenants, foot traffic, amenity usage, building size, seasonal conditions, events, and move-in and move-out activity. We recommend a frequency after a walkthrough.

Yes, each property may have a cleaning checklist tailored to its needs and preferences.

Yes. We schedule cleaning around residents, tenants, and amenity hours.

Pricing depends on the size of the property, the areas included, the tasks performed, and how often service is needed. After a property walkthrough, we provide a customized proposal with clear pricing for your scope.

Window Cleaning Services FAQs

Yes. We clean interior glass, entry doors, and partitions as well as exterior building windows, storefront glass, and clubhouse windows.

Commercial buildings, offices, retail storefronts, HOA and condo buildings, clubhouses, multifamily and mixed-use properties, and property management portfolios.

Yes. Window cleaning is available as a one-time service or on a recurring schedule.

Depending on the building, we use traditional hand cleaning, water-fed poles, ladders, and lifts.

We provide window cleaning for low- and mid-rise buildings. Contact us to discuss your building’s height and access.

Frames and sills can be included in your scope. Let us know what you need during the walkthrough.

If weather prevents safe or effective exterior cleaning, we will reschedule the service.

Pricing depends on the number and type of windows, building height and access, interior and exterior scope, and service frequency. We provide an estimate after an assessment.

Pressure Washing Services FAQs

Building exteriors, sidewalks and walkways, entrances, courtyards, clubhouse exteriors, parking garages and structures, loading and service areas, and commercial concrete.

Commercial properties, condominium communities, HOA-managed properties, multifamily developments, mixed-use buildings, retail and office properties, and parking structures.

Yes. We coordinate with boards and managers on resident notices, scheduling, and access.

No. Some surfaces need lower pressure or a different method. We match the method to the surface, using soft washing where higher pressure could cause damage.

Yes. We use spot treatments for oil, gum, and graffiti along with surface-appropriate detergents.

Yes, sidewalks and walkways are among the most common areas we clean.

Yes. We offer pressure washing for parking garages and structures, including scheduled garage cleaning.

Pressure washing uses high-pressure water. Power washing adds heated water to break down grease and grime. Soft washing uses lower pressure with cleaning solutions for more delicate surfaces.

Yes. We plan around pedestrian and vehicle traffic and can schedule work outside busy hours.

Pricing depends on the size and type of the areas cleaned, the surfaces involved, the level of buildup, and access to water. We provide an estimate after an exterior property assessment.

Ready to Get Started?

Call us or request a quote and we’ll build a cleaning plan around your property.

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